Dead Pixel Works / Support
A little help.
A real conversation.
A question, a bug, or something that could be better?
We’re here to listen.
Talk to us
For questions about a Dead Pixel Works game or app, technical help, or feedback, email support@deadpixelworks.com.
Email supportHelp us get the full picture
A few details can make it easier to understand what happened:
- Which game or app?Include its name and version, if available.
- Which device?Your device model and iOS or Android version.
- What happened?Tell us what you expected and what happened instead. Steps to reproduce the issue or a screenshot can help.
Please leave out passwords, full payment details, and other sensitive information. Remove private information from screenshots before sending them.
A few useful answers
Where do I request a store refund?
If you made a purchase through the App Store or Google Play, use the refund process for that store: Apple purchase support or Google Play refunds. Refund eligibility is determined by the store.
How can I ask about my data?
Email support@deadpixelworks.com with the subject “Privacy request”. Tell us what you would like to access, correct, or delete. For information about this website and email correspondence, read our Privacy Policy. Product-specific privacy and account options will be described with the relevant game or app.
Can I share an idea or give feedback?
Absolutely. Send feedback to support@deadpixelworks.com. For general enquiries or business conversations, write to contact@deadpixelworks.com.