1. Email support
For technical issues, feedback, privacy inquiries, or account-deletion requests regarding WhenGo, email us at support@deadpixelworks.com.
To help us process your request quickly, please write from the email address linked to your WhenGo account and include the topic in the subject line (for example, "Support", "Privacy", or "Account deletion"). Never share passwords, one-time verification codes, or payment card numbers by email.
2. In-app controls & subscriptions
If you can access your account, you can manage language, currency, notifications, analytics consent, and immediate account deletion directly from the Profile screen in the app. Full account-deletion instructions are available on the Account Deletion page.
Premium subscriptions purchased through Google Play or the Apple App Store are managed and cancelled in your store account settings (Google Play: play.google.com/store/account/subscriptions · App Store: apps.apple.com/account/subscriptions).
3. Ticket & booking inquiries
WhenGo does not issue flight or event tickets. For PNR lookups, itinerary changes, cancellations, or refunds on tickets purchased after following an external link, please contact the airline or booking provider directly.