RateWing Privacy Policy

Dead Pixel Works LLC · Last updated 11 November 2026

RateWing connects compatible handheld remote players and consoles over your home network, using your Android phone. This policy explains what data the app handles. We do not run servers for RateWing. Google provides ads and payments, and RevenueCat processes purchase records on our behalf as described below. We do not receive your gameplay or forwarded network traffic. Connection logs reach us only if you choose to send them for support.

Data that stays on your phone

• Connection traffic. Your handheld's connection traffic passes through your phone to your console and, where required, to internet services requested by the handheld. RateWing processes destination hostnames and HTTP request URLs and headers temporarily in memory to forward those requests; it does not keep a browsing history. HTTPS tunnels are forwarded without decrypting their contents. HTTP traffic is not encrypted by RateWing. We do not operate a traffic collection server or receive this traffic.
• Settings. Your selected console address, connection profile, handheld network name and password are stored on your phone. Auto quality also stores a quality level for each home network on your phone, identified by a one-way hash rather than the network name.
• Connection logs. Technical logs (connection stages, error types, transfer counters) are stored on your phone. Network passwords and addresses are removed. Logs leave your phone only if you tap “Copy logs” and share them yourself, or tap “Send to support” and send the message. “Send to support” opens your email app with a message containing cleaned logs, your phone model, Android version, compatibility result and quality setting; you review the message before sending it. RateWing has no server that receives it.
• Review access. If you enter a review access code, it is checked on your phone. Only an access-verification hash is saved locally; the code is not sent to us. You can remove this access in Settings without deleting purchases or saved free time.
• Free time balance. Remaining free time and daily ad count are stored on your phone. The daily allowance uses Android network time in UTC, rather than the manually adjustable phone date.

Uninstalling the app or clearing its data in Android settings deletes all of this.

Ads (free version)

On app launch, Google's User Messaging Platform checks which privacy choices are required. This check sends a network request to Google and may include your IP address, device and app information, language, and stored privacy choices. It can occur even when you do not request an ad, including when Premium is active.

Free users can choose to watch a rewarded ad to unlock play time. Ads are served by Google AdMob. When its advertising SDK is used, Google collects and shares data for advertising, analytics and fraud prevention. This includes your IP address (which can indicate approximate location), device and account identifiers such as the advertising ID and app set ID, app and ad interactions, and diagnostic information such as app launch time, hangs and energy usage. These SDK diagnostics are separate from RateWing’s local connection logs. Google encrypts SDK data in transit. Where required (for example in the EEA, UK and Switzerland), the app presents privacy choices before requesting ads; you can revisit the available choices under Settings → Privacy choices. Learn more in How Google uses information from sites or apps that use its services. You can reset or delete your advertising ID in Android settings.

Premium users are not shown ads.

Purchases

Premium is sold through Google Play as a one-time purchase. Payment is handled entirely by Google; we do not receive your full card details. Google makes order records and applicable transaction/customer information available to us in Play Console for customer support, purchase management and legal obligations. The app checks your purchase status with Google Play on your phone to unlock Premium and verifies the signed purchase response locally. Product ownership and the last verification time are cached on your phone for up to 24 hours; after a restart or an expired cache, Google Play must verify access again. Purchase tokens are used to confirm the purchase with Google Play and are not sent to a developer-operated server. See the Google Privacy Policy.

RevenueCat purchase reporting. We use RevenueCat to validate and record purchases, restores, refunds and subscription status, and to understand sales. Purchase tokens, product and transaction identifiers, purchase history, a randomly generated app-user identifier, and technical information such as app/SDK version, device platform, locale and currency may be processed by RevenueCat. Google Play also sends purchase-event notifications to RevenueCat through Google Cloud Pub/Sub, including for purchases made with an earlier app version. The app synchronizes purchase records after a verified owned purchase, a new purchase or an explicit Restore request. These records are transmitted using HTTPS and are not processed only temporarily. We do not send gameplay, connection logs, network names or passwords, your email address, or payment-card details to RevenueCat. Automatic advertising-identifier collection, SDK diagnostics and RevenueCat in-app messages are disabled. Google Play verification in RateWing remains responsible for Premium access. See the RevenueCat Privacy Policy.

Permissions

• Nearby Wi-Fi devices / Wi-Fi state: to create the local hotspot your handheld joins and to find your console on your home network. Not used for location.
• Notifications and foreground service: to show that a connection is running and let you stop it.
• Wake lock: to keep the connection responsive while the screen is dark during play. It is held only while a connection is running.
• Internet: to forward your handheld’s connection, and for ads and purchases.

Children

RateWing is not directed to children under 13 and we do not knowingly collect their data.

Retention and deletion requests

Purchase and support records are retained only as needed for purchase administration, customer support, sales analysis and applicable legal obligations. To request deletion of data we handle, including records processed for us by RevenueCat, email contact@deadpixelworks.com with the subject “RateWing data deletion”. No RateWing account is required. For purchase records, include the Google Play order ID if available so we can locate the records; do not send passwords or full card details. We may need to verify the request and retain records required by law. Deletion does not cancel a Google Play purchase or request a refund. A later purchase or Restore may create purchase records again. Clearing app data or uninstalling does not delete records already held by Google or RevenueCat.

Changes and contact

If you contact us for support, we receive the email address, message and any logs or other information you choose to send. We use this information to answer your request and troubleshoot the issue, and retain it only as needed for that purpose or legal obligations. Google handles data it receives under its own privacy policy and retention rules. For data handled when visiting this website, see our website privacy policy.

We will update this page if the app’s data handling changes. Questions: contact@deadpixelworks.com

RateWing is an independent app.